Formell Kiltkollektion

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FREQUENTLY ASKED QUESTIONS

Explore our common inquiries for insights into our products, policies, and services. For additional information, visit our dedicated FAQ's page.

What are the most popular tartan patterns for formal kilts?

We offer a wide selection of tartan patterns for formal kilts, including popular choices such as Royal Stewart, Black Watch and Dress Gordon. These iconic designs are often chosen for weddings, ceremonies and other occasions, ensuring a perfect blend of comfort, elegance and a smart look to your special event.


Do you offer custom sizing for kilts?

Yes, we do. Custom sizing is available to ensure that your kilt fits perfectly. Provide your measurements at the time of purchase, and our team will craft your kilt accordingly. Each piece is individually handmade to match your exact specifications.


What if my kilt do not fit correctly?

Should the sizing issue result from an error on our part, we will provide a replacement at no additional cost. If the issue is due to incorrect measurements submitted, an exchange is still possible; however, a shipping fee of $25 will apply. Kindly reach out to us within 7 days of receiving your order.


What is the delivery timeframe for custom kilts?

The standard delivery time for custom kilts ranges from 12 to 17 days, depending on order details and delivery location. For expedited service, we offer a rush option for an additional $25. This ensures processing within 2 days and delivery within 7 to 9 days. Each kilt is made with care and attention to detail, ensuring high standards of quality and fit.


Do you offer international shipping for formal kilts?

Yes, international delivery is available. No matter where you are, you can enjoy our kilts with confidence. We collaborate with trusted couriers to ensure your order arrives safely and securely at your doorstep.


How should I care for my formal kilt?

To maintain the quality of your kilt, we recommend dry cleaning for all wool-based products. Cotton or polyester pieces may be gently hand-washed. Store your items in a cool, dry location and brush wool fabrics regularly to prevent dust build-up. When ironing, use low heat with a pressing cloth, and avoid direct contact with pleats.


What is your policy on refunds?

Refunds are issued only in cases where the product is faulty or damaged. If you receive an item in unsatisfactory condition, please notify us within 5 days of delivery to be eligible for a full refund. After this period, only replacement requests will be accepted. Please note that no refunds or exchanges can be processed after 30 days. For assistance, contact our team promptly.