Håndlagde skotske musikkinstrumenter

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FREQUENTLY ASKED QUESTIONS

Explore our common inquiries for insights into our musical instruments, policies, and services. For additional information, visit our dedicated FAQ's page.

What role do musical instruments play in different cultural traditions?

These products play an important role in many cultural traditions, commonly used in festivals, ceremonies and celebrations to express joy, telling stories or honour history. Each culture has unique sounds and styles, making them a special part of its identity. They help keep traditions alive and bring people together.


What materials are used in making Scottish instruments?

They are commonly made with a mixture of materials, like wood, metal and synthetic materials depending on the type of instrument. Each material affects the sound—woods warm the tone, metals add brightness and synthetics offer durability. Choices balance acoustic quality, cost and playability for every musician.


How long does it take to receive?

Standard delivery typically takes between 12 and 17 days, depending on your location and the type of item ordered. If you're short on time, you can select our expedited processing service for an added $25. This ensures your order is prepared within 2 days and delivered in 7 to 9 days. Every item is crafted with precision to guarantee high quality and proper performance.


Do you offer international shipping?

Yes, we ship all our products worldwide. Wherever you are, our trusted delivery partners will ensure your parcel arrives safely. You can enjoy authentic Scottish instruments no matter your location.


How should I store and care for my musical instrument?

Keep your item in a dry, cool environment when not in use. Use padded cases or protective covers to prevent damage, especially for delicate items. Regular cleaning and maintenance—such as tuning and checking joints or reeds—help preserve sound quality and extend the life of the product.


What is your refund policy?

Refunds are available for products that arrive damaged or not working properly. If there's a problem, please report it within 5 days of receiving the item to qualify for a full refund. After this timeframe, we may offer a replacement instead. We are unable to process refunds or replacements after 30 days. Contact us promptly if you need assistance.