Tam O'Shanter Hoedencollectie

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FREQUENTLY ASKED QUESTIONS

Explore our common inquiries for insights into our Tam O'Shanter hats, policies, and services. For additional information, visit our dedicated FAQ's page.

What sizes, patterns and colors are available in Tam o’ Shanter hats?

These hats come in standard as well as in custom sizes to fit both kids and adults, with some adjustable bands for flexibility. Choose from classic wool in a variety of colours and tartan patterns (like royal stewart or black watch). Toppers often feature matching pom-poms or alternative colours for extra flair!


What materials are used in making Tam o' Shanter hats?

They are typically made from materials such as wool, tweed, and occasionally synthetic fibres, depending on the style. Wool provides warmth and a traditional feel, tweed adds texture and character, while synthetics enhance weather resistance. These materials are carefully chosen to balance comfort, durability, appearance, and cost for everyday or special occasion wear.


How do I measure the perfect size?

To find your size, use a soft measuring tape around your head, just above your eyebrows and ears. Keep it snug but not tight. Take note of the measurement in centimetres or inches, then consult the size chart to select your best fit. This ensures comfort and proper sizing.


What is the typical delivery time for custom orders?

Custom orders usually take between 12 and 17 days, depending on where you are and the order specifics. If you need your item quickly, we offer a rush order with an additional cost of  $25, which processes your order within 2 days and delivers it in 7 to 9 days. Every item is crafted with care to guarantee quality and fit.


Do you ship internationally?

Yes, we deliver all our products worldwide. Wherever you live, our dependable courier partners will ensure your item arrives safely. Enjoy authentic Scottish products no matter your location.


How should I store and care for my Tam o' Shanter hat?

When not in use, keep it in a cool, dry place. Protect it with a box or cover to prevent dust and damage. Regular gentle cleaning and reshaping will help preserve its shape and appearance, extending the item’s life.


What is your refund policy?

We offer refunds for products that arrive damaged or faulty. Please notify us within 5 days of delivery to qualify for a full refund. After this period, a replacement may be arranged instead. Refunds or exchanges cannot be processed after 30 days. Contact us promptly if you require assistance.