Política de envío
INTRODUCTION
At SCOTLAND CLOTHES LTD, we strive to deliver your orders promptly and efficiently. This policy explains our shipping options, costs, and delivery timelines.
SHIPPING DESTINATIONS
We currently deliver to domestic and international locations:
- Domestic: [Specify regions/countries, e.g., the United Kingdom, Scotland, Wales].
- International: [Specify countries].
If your location is not listed, please contact us at [Your Contact Information].
SHIPPING OPTIONS AND COSTS
We offer the following shipping options:
- Standard Shipping: [Delivery time range, e.g., 3–5 business days] – £[Cost].
- Express Shipping: [Delivery time range, e.g., 1–2 business days] – £[Cost].
- Free Shipping: Available for orders over £[Threshold amount].
Shipping costs are calculated at checkout based on your location and selected shipping method.
PROCESSING TIME
Orders are processed within [Processing time, e.g., 1–2 business days], excluding weekends and public holidays. A confirmation email will be sent once your order has been dispatched.
Custom or made-to-order items may require additional processing time, as noted on the product page.
DELIVERY TIMEFRAMES
Estimated delivery times depend on the destination:
- Domestic Orders: [Delivery range, e.g., 2–5 business days].
- International Orders: [Delivery range, e.g., 7–14 business days].
These timeframes are estimates and may be affected by external factors such as customs clearance or carrier delays.
ORDER TRACKING
A tracking number will be provided via email after dispatch. You can use this number to track your order via the carrier’s website.
CUSTOMS AND DUTIES
For international orders, customs duties, taxes, or import fees may apply. These charges are the recipient’s responsibility. Please check your country’s customs policies for details.
SHIPPING RESTRICTIONS
Certain items may have shipping restrictions due to legal, safety, or logistical reasons. If this affects your order, we will contact you to discuss alternative solutions.
MISSING OR DELAYED ORDERS
If your order has not arrived within the estimated timeframe, please contact us at [Your Contact Information]. We will investigate and provide assistance.
RETURNS AND EXCHANGES
For information about returns or exchanges, please refer to our [Return Policy]. Shipping fees for returns are typically the customer’s responsibility unless the item is defective or the error is ours.
CONTACT US
For questions about shipping, please contact our customer support team:
Email: info@scotlandclothes.com
Phone: +44 7462 201463 | UK
Address: 30 N Gould St, STE 20361 Sheridan, WY 82801, USA