Ofte Stillede Spørgsmål

Ofte stillede spørgsmål

Udforsk vores mest almindelige spørgsmål for indsigt i vores produkter, politikker og tjenester. For flere oplysninger, besøg venligst vores dedikerede FAQ-side.

Hvordan fungerer aktivering af konto?

For at aktivere din konto skal du registrere dig på vores hjemmeside og følge bekræftelseslinket, der sendes til din e-mail. Hvis du ikke modtager det, kan din e-mailudbyders software have blokeret det. Tjek venligst din spammappe eller kontakt os på info@scotlandclothes.com.


Hvad er de nyeste modetrends inden for skotske outfits?

Vi tilbyder over 17.000 skotske outfits, der kombinerer moderne kiltdesigns i forskellige mønstre og farver, sammen med tweedjakker og klassiske ghilliesko. Tilbehør som sporrans og tartantørklæder skaber en perfekt blanding af tradition og moderne stil.


Hvor mange typer kilte har I på lager?

Vi tilbyder over 100 forskellige typer kilte, herunder populære varianter som utility kilts, tartan kilts og læderkilts. Derudover tilbyder vi skræddersyede kilte, så du kan skabe et klassisk look til enhver lejlighed.


Tilbyder I kilte i specialmål?

Absolut! Vi tilbyder specialmål på kilte for at sikre den perfekte pasform. Del blot dine mål, når du afgiver din bestilling, så skræddersyr vi kiltet specielt til dig. Hvert kilt fremstilles i hånden efter dine præcise specifikationer.


Kan jeg anmode om en erstatning, hvis størrelsen ikke passer?

Hvis størrelsen ikke passer på grund af vores fejl, tilbyder vi en gratis erstatning. Hvis fejlen skyldes forkerte mål fra din side, kan du stadig anmode om en ombytning, men der pålægges et fragtgebyr på 25 $. Kontakt os venligst inden for 7 dage efter levering for at anmode om ombytning.


Er jeres skotske outfits miljøvenlige?

Ja, vores skotske outfits er skabt med fokus på bæredygtighed. Vi anvender materialer af høj kvalitet og traditionelt håndværk for at fremstille produkter, der både er stilfulde og miljøvenlige. Vælg designs, der respekterer både arv og natur.


Hvordan finder jeg det perfekte outfit til mig selv?

Det er nemt at finde det perfekte skotske outfit med vores udvalg af kilte, jakker og tilbehør. Brug vores størrelsesguide, udforsk forskellige designs, og vælg det, der passer til din lejlighed. Har du brug for hjælp? Vores team står klar til at assistere dig.


Hvordan måler man korrekt til en kilt?

For at måle korrekt til en kilt skal du tage tre mål: talje, hofter og kiltlængde. Mål din talje ved navlen, hofterne på det bredeste sted, og længden fra navlen til midten af knæet. Stå oprejst for at få det mest nøjagtige resultat.


Tilbyder I skotske outfits til kvinder og børn?

Ja, vi tilbyder et stort udvalg af skotske outfits til både kvinder og børn. Vores kollektion indeholder mange størrelser og mønstre, der passer til enhver personlighed. Uanset om du foretrækker traditionelle eller moderne designs, sikrer vores outfits perfekt stil og pasform til enhver begivenhed – fra familiefester til afslappede lejligheder.


Which events are best suited for Scottish outfits?

Scottish outfits work for many occasions. They can be styled perfectly for weddings, parties or cultural events like Highland games. They're also great for festivals or even a night out. Whether you want to look formal or casual, a Scottish outfit brings style and charm to any event.


Do you offer special discounts for events or bulk purchases?

Absolutely, we offer special discounts for bulk purchases and event orders. Whether you're outfitting a wedding party, a corporate event or a family gathering. Get in touch before placing your order, and we’ll provide the best possible pricing based on fabric and quantity. Enjoy bigger savings with larger orders.


What are the recommended care instructions for Scottish outfits?

To maintain the quality of your Scottish outfits, dry cleaning is recommended for wool varieties, while cotton or polyester can be gently hand-washed. Store your outfits in a cool, dry place and regularly brush woolen items to remove dust. Iron on low heat with a pressing cloth–avoid direct ironing on pleats.


Are Scottish outfits only for people with Scottish heritage?

No, anyone can wear Scottish outfits, whether you have Scottish background or not. These outfits are great for special events, cultural celebrations or just because you like the style. Scottish clothing is for everyone who wants to enjoy its unique and traditional look.


What payment methods can I use at checkout?

We accept multiple payment methods, including Visa Debit, Credit Card, Mastercard and PayPal. To ensure an easy and secure checkout experience, we also provide safe online payment options.


Can I use PayPal as a guest for online purchases?

Yes, you can use PayPal as a guest for online purchases without creating an account. Simply select PayPal at checkout, and you will be given the option to pay with a credit or debit card. However, we strongly recommend signing up to enjoy the added ease and convenience of using your PayPal account for future transactions.


Can I make purchases without creating an account?

Yes, you can complete a purchase without signing up. Simply add items to your cart, enter your details at checkout, and place your order. However, creating an account allows you to receive order updates, access special offers, and enjoy extra benefits through our loyalty program.


What are the shipping methods for orders?

All orders are shipped from the United States and Europe using FedEx, UPS, Royal Mail, or DHL for secure and reliable delivery.


Can I schedule a specific delivery date?

Yes, we can arrange delivery before the given date if needed. For orders requiring delivery within 7-10 days, we offer a rush processing service for an additional $25. After that period, standard delivery applies at no extra cost. While we cannot guarantee an exact arrival date, we will do our best to deliver it as soon as possible.


What is the eligibility criteria for free shipping?

Yes! We provide free shipping on orders over $200, applicable to standard delivery for both domestic and international purchases. Express delivery has additional charges. For full details, please refer to our shipping policy.


Do you provide international delivery options?

Absolutely! We provide international shipping with guaranteed safe delivery of your order. No matter where you are located, you can enjoy our premium Scottish products. We partner with trusted couriers to ensure secure and safe delivery to your doorstep.


How do I modify my shipping details before checkout?

Yes, you can change the shipping address before checkout. Your most recent shipping address is automatically saved to your store account. This default address will appear during checkout, but you can easily modify it if necessary before placing your order.


Can I change my shipping address after placing an order?

If you need to change your shipping address after placing an order, please contact our customer service team within 2-3 days of checkout. We will update your address as soon as possible, within 12-17 days you will receive it at your new address. To speed up the process, please provide your order details and the new address.


How can I check the shipping status of my order?

Yes, once your order has been shipped, you can track it easily. We will provide you with a tracking number via your given email. Simply enter this number on the courier's site to see your package’s progress. If you don't receive it, feel free to contact us.


How long is the delivery time for custom orders?

Our average delivery time for custom orders is 12–17 days, depending on factors like location and order complexity. For faster service, we offer rush processing for an additional $25, which ensures your order is processed in 2 days and delivered within 7–9 days. Every pair is crafted with attention and care, ensuring premium-quality and a perfect fit.


What are the conditions for requesting a refund?

Refunds are only granted if the products are defective or damaged. If you receive a faulty item, inform us within 5 days of delivery for a full refund. After 5 days, refunds will not be processed, but a replacement can be requested. Refund or replacement requests are not accepted after 30 days. Contact us immediately for further assistance.


When will I receive my refund?

After approving your refund you will receive it within 7-10 business days. The exact timing may vary depending on your payment method and your bank’s processing speed. Check your email frequently for further updates!


What should I do if I encounter an error on your site?

If you experience any issues on our website, first check your connection or try refreshing the page. If the problem still occurs, please contact our support team immediately. We’ll be happy to assist you in resolving the issue. Let us know the problem you're facing, and we will work to fix it as soon as possible.


Is there anything else that needs to be covered?

Can't find what you're looking for? Don't worry! Contact our customer support team at info@scotlandclothes.com and we'll get back to you with the information you need.


What are the conditions for requesting a refund?

Refunds are only granted if the products are defective or damaged. If you receive a faulty item, inform us within 5 days of delivery for a full refund. After 5 days, refunds will not be processed, but a replacement can be requested. Refund or replacement requests are not accepted after 30 days. Contact us immediately for further assistance.