Brandmands Kilt Kollektion

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FREQUENTLY ASKED QUESTIONS

Explore our common inquiries for insights into our products, policies, and services. For additional information, visit our dedicated FAQ's page.

How do firefighter kilts provide practical benefits?

These kilts offer smart practical benefits for emergency crews. Made with strong, heat-resistant fabric, they handle tough jobs well. Large pockets help carry tools easily. The open design keeps you cool during hard work. Firefighter kilts are a smart choice for staying safe, ready, and comfortable on the job.


Do you offer tailored sizing for firefighter kilts?

Certainly! We offer custom sizing for all kilts to guarantee a perfect fit. Just provide your measurements when placing an order, and we’ll make it precisely for you. Each kilt is individually handcrafted to match your specifications.


Can I request an exchange if the size is incorrect?

If the size isn’t right due to an error on our part, we’ll provide a replacement at no extra charge. However, if the sizing issue is down to your measurements, you may still request an exchange, but a $25 postage fee applies. Please get in touch within 7 days of receiving your order to arrange an exchange.


What is the typical delivery time for custom kilts?

The usual delivery time for custom kilts is 12–17 days, depending on location and the complexity of the order. For quicker service, we offer express processing for an added $25, which ensures your order is handled within 2 days and arrives in 7–9 days. Each kilt is carefully crafted for quality and the right fit.


Do you offer international delivery services?

Yes, we do! We offer international delivery with guaranteed safe arrival of your parcel. Wherever you’re based, you can enjoy our high-quality Scottish products. We use reliable couriers to ensure your items reach you securely.


What are the conditions to keep your firefighter kilts in top condition?

To keep your firefighter kilt in top condition, dry cleaning is recommended for wool versions, while cotton or polyester ones can be gently washed by hand. Store your kilts in a cool, dry environment and routinely brush woollen garments to remove dust. Iron on low heat using a pressing cloth – avoid direct contact with pleats.


What are the terms for applying for a refund?

Refunds are available only if items are faulty or damaged. Should you receive a faulty product, notify us within 5 days of delivery for a full refund. After 5 days, refunds are not issued, though replacements may still be requested. Requests for refunds or replacements cannot be made after 30 days. Please contact us straight away for assistance.