Kolekcja Marynarek Prince Charlie

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FREQUENTLY ASKED QUESTIONS

Explore our common inquiries for insights into our Price Charlie jackets, policies, and services. For additional information, visit our dedicated FAQ's page.

What are the key features of a Prince Charlie jacket that make it unique?

The jacket stands out with its elegant, formal design. It features shiny buttons, short tails at the back, and decorative cuffs. Usually worn with a waistcoat, it's made from quality fabric like wool. This is perfect for weddings, formal events, and traditional Scottish dress occasions.


Can I request a custom-sized jacket?

Yes, we offer custom tailoring for all jackets to ensure a perfect fit. Just send us your measurements when placing the order, and we’ll handcraft it to match your specifications.


How do I correctly measure a Prince Charlie jacket?

For an accurate fit, measure your neck just below the Adam’s apple, shoulder width from one edge to the other, and chest at its broadest point. Sleeve length should be taken from the shoulder to the wrist, and back length from the base of the neck to knuckle level. The waist measurement should be snug at the navel. Including your full height (head to toe) will help us size your jacket precisely.


What if my size doesn’t fit properly?

If the error is on our part, we’ll replace your item free of charge. If incorrect measurements were submitted, you can request a size exchange by covering a $25 shipping cost. Please contact us within 7 days of receiving your item to begin the exchange process.


What is the usual delivery time?

Typically, custom items are delivered within 12–17 days, depending on your location and order details. For faster service, choose our express option for $25—your product will be crafted in 2 days and delivered in approximately 7–9 days. Each item is carefully made with attention to detail.


Do you provide international shipping?

Yes, we provide international delivery on all our jackets. No matter where you are, your order will be delivered securely using dependable courier services.


How do I care for my Prince Charlie jacket?

Follow the care label instructions closely. Regular dry cleaning is recommended to keep your item in top condition. Avoid washing it at home. Store it on a hanger in a cool, dry place to maintain its shape and avoid creases.


What are the refund conditions for all products?

You can request a refund if your product arrives damaged or with a fault. In such cases, notify us within 5 days of delivery to receive a full refund. After 5 days, we only offer replacements. Please note that refunds and exchanges are not available after 30 days.