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FREQUENTLY ASKED QUESTIONS

Explore our common inquiries for insights into our products, policies, and services. For additional information, visit our dedicated FAQ's page.

Do hybrid kilts come in different color combinations and fabric types?

Absolutely! Our hybrid kilts come in many colour combinations and fabric types. You can choose from cotton, denim, or tartan mixed with modern materials. The colours range from bold to classic shades. This lets you pick a kilt that matches your style while still being strong, comfortable and perfect for everyday wear.


Do you offer custom sizing for hybrid kilts?

Absolutely! We offer custom sizing for hybrid kilts to ensure an ideal fit. Just provide your measurements when placing an order, and we will tailor it especially for you. Each kilt is handmade to your exact requirements.


Can I request a replacement if the size isn't right?

If the size doesn’t fit properly due to our error, we will provide a replacement free of charge. However, if the issue arises from your measurements, you can still ask for an exchange, though a $25 shipping fee applies. Please get in touch within 7 days of receiving your order to request an exchange.


How long is the delivery time for custom orders?

Our usual delivery time for custom orders is 12–17 days, depending on your location and the complexity of the order. For quicker service, we offer rush processing for an extra $25, which ensures your order is processed within 2 days and arrives in 7–9 days. Each kilt is made with care and precision to ensure excellent quality and the right fit.


Do you provide international delivery options?

Certainly! We offer international delivery with guaranteed safe receipt of your order. Wherever you are, you can enjoy our top-quality hybrid kilt. We work with reliable couriers to make sure your order reaches you securely.


What are the recommended care instructions for hybrid kilts?

To keep your kilts in good condition, dry cleaning is advised for wool items, while cotton or polyester pieces can be gently hand-washed. Store your garments in a cool, dry place and regularly brush woollen pieces to clear dust. Iron using a low heat setting with a pressing cloth – avoid placing the iron directly on pleats.


What are the conditions for requesting a refund?

Refunds are only issued if the products are faulty or damaged. If you receive a defective item, let us know within 5 days of receipt to receive a full refund. After 5 days, refunds will not be available, though you may request a replacement. Requests for a refund or replacement will not be accepted after 30 days. Please contact us straight away for help.