Shipping Policy
At SCOTLAND CLOTHES, we work hard to deliver your orders quickly and safely. This policy explains our shipping methods, costs, and how long delivery usually takes.
SHIPPING DESTINATIONS
We currently deliver to domestic and international locations:
- Domestic: [United Kingdom].
- International: [All countries].
SHIPPING OPTIONS
We offer the following shipping options:
- Standard International Shipping: [Delivery time range, e.g., 12–17 business days].
- Express International Shipping: [Delivery time range, e.g., 7–9 business days].
Shipping costs are calculated at checkout based on your location and selected shipping method.
PROCESSING TIME
Orders are processed within 1–3 business days], excluding weekends and public holidays. A confirmation email will be sent once your order has been dispatched.
Custom or made-to-order items may require additional processing time, as noted on the product page.
ORDER TRACKING
A tracking number will be provided via email after dispatch. You can use this number to track your order via the carrier’s website.
CUSTOMS AND DUTIES
For international orders, customs duties, taxes, or import fees may apply. These charges are the recipient’s responsibility. Please check your country’s customs policies before placing an order.
SHIPPING RESTRICTIONS
Certain items may have shipping restrictions due to legal, safety, or logistical reasons. If this affects your order, we will contact you to discuss alternative solutions.
MISSING OR DELAYED ORDERS
If your order has not arrived within the estimated timeframe, please contact us at info@scotlandclothes.com. We will investigate and provide assistance.
CONTACT US
For questions about shipping, please contact our customer support team:
ADDRESS
- 5 South Charlotte Street, Edinburgh, EH2 4AN, United Kingdom